Closing

The assumptive close

Talk as if the decision is already made, and ask about the details.

What it is

Instead of asking "Do you want to go ahead?", you ask a question that assumes they will: when to start, which option, who to send the onboarding to.

How to use it

  • Only use it after clear buying signals.
  • Ask a detail question with two good answers.
  • If they push back, step back and ask what is missing.

What it sounds like

You: Would you like to start on the 1st, or get going straight away this week?

Where it goes wrong

Used too early it feels presumptuous and pushy. Earn it with a conversation that has already covered their needs.

Watch it

Stay front of mind.

Packages from £329 a month. You approve everything.

Build your quote